Service Updates
INDIA
(a) All shipments received into India now require KYC (Know Your Client) documents, containing Government recognized
Identity and address proof, to be presented to Customs during shipment clearance. Absence of these documents will
mean clearance delay while shipments go into Customs Bond till KYC documents are provided by Consginee. For
the above reason, clearance of non-documents into India will depend on the response given by the consignee. It
is also important to mention the contact no. and e-mail address of the consignee.
(b) Dutiable / non-document shipments, that have been wrongly declared as Documents may be subject to Customs
imposed fines and penalties for the mis-declaration.
(c) The maximum allowable consignment weight for an Express service to India is 70 Kilos.
(d) Consignments that remain uncleared after 3 days are subject to Storage Charge